Vital Records Support
Thank you for using our online system for ordering your birth, death, marriage or divorce certificate. ADH plans to gradually roll out vital records services in all local health units. As additional counties roll out services, we will provide updates. Click here to check your Local Public Health Unit.
Below are some common questions about online orders.
How long will it take to receive my order?
Please allow 7-14 business days from the date your order is approved plus additional shipping time. This time is not guaranteed and may be longer or shorter based upon the number of requests received.
How can I check the status of my order?
You will receive an email each time the status of your order changes, and a final notice when it has been mailed to you.
You can also check the status of your order at any time by going to https://vitalrecords-utilities.ark.org/status-check and entering your confirmation number.
Help! I didn’t receive my order details in my email.
Please complete the form below, and give us the date and time of your order.
What do I do if I need to cancel my order?
Please complete the form below and provide your order number. Orders can be refunded as long as they have not begun processing.
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